Privacy Policy

White Oak Medicine, operated by Mahina Mission, PLLC, respects your privacy. This policy explains how we collect and use information through our website, online forms, educational programs, and related communications.

Information You Provide

We collect information you choose to share when you complete a form, request information, schedule a call, subscribe to emails, or purchase an educational program.

Depending on how you interact with us, this may include your name, email address, phone number, professional credentials, school or practice information, scheduling details, and responses to our questions.

Purchases are processed through third-party payment services. Those services handle payment information according to their own privacy policies.

How We Use Your Information

We use your information to:

• Respond to your questions and requests.

• Schedule calls and send related reminders.

• Review interest in provider education, mentorship, or student placements.

• Deliver programs, resources, and services you request or purchase.

• Send educational or promotional emails when you subscribe.

• Maintain business records and meet applicable legal obligations.

You can unsubscribe from marketing emails using the unsubscribe link in those messages. You may still receive communications related to an appointment, purchase, or service you requested.

Services We Use

We use third-party services to operate our website and business, including Kajabi for website hosting, forms, educational content, and email communications; Calendly for scheduling certain calls; and PracticeQ for clinical scheduling, intake, and patient communications.

Information you submit through these services is processed or stored by the relevant service. Their privacy policies also describe how they handle information.

Cookies and Website Activity

Our website and embedded services may use cookies or similar technologies to support website functions and remember preferences. They may also collect technical information, such as IP address, browser type, device information, and website activity.

[Before publishing, identify any analytics tools, advertising pixels, or embedded services you use and describe what they collect, why they collect it, and any available consent or opt-out controls.]

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

When Information Is Shared

Information may be shared with service providers involved in hosting, scheduling, communications, payment processing, or delivering the services you request.

We may also disclose information when required by law or when legally permitted to protect rights, safety, or security.

[Confirm whether any information is sold or shared for targeted advertising, and add the applicable disclosure and choices here.]

Clinical Information

This website Privacy Policy is separate from our clinical Notice of Privacy Practices, which explains how protected health information is handled in clinical care.

Please do not submit medical records, detailed personal health information, or identifiable patient information through general website forms or provider education inquiry forms. For clinical information, use the designated patient portal or intake process.

Completing a website inquiry form or scheduling an introductory call does not, by itself, establish a provider-patient relationship.

Retention and Security

We retain information as needed for the purposes described in this policy and applicable legal, clinical, accounting, or recordkeeping requirements.

No website, email service, or electronic storage system can guarantee absolute security.

Your Choices and Requests

You may contact us to request access to, correction of, or deletion of information you have provided. We will respond as required by applicable law. Certain records may need to be retained for legal or clinical reasons.

To stop receiving marketing emails, use the unsubscribe link in any marketing message.

Other Websites

Our website may link to other websites or services. Their information practices are governed by their own privacy policies.

Changes to This Policy

We may update this policy as our services or information practices change. Updates will appear on this page with a revised effective date.

Contact

For questions about this policy or requests concerning your information, contact:

White Oak Medicine
Email: veronica@whiteoakmedicine.com
Phone: 828-367-7498